Welcome to Pawzitive Pets! Pawzitive Pets, LLC ("Pawzitive Pets," "Company," "we," "our," or "us") respects your privacy and values the trust you place in us. We are dedicated to safeguarding your personal information (defined below) and aim to provide transparency about how we handle, process, and protect the data you share with us. This Privacy Policy covers the ways we collect, use, disclose, and manage your information.

This Privacy Policy applies to our website at www.pawzitivepets.us and all related subdomains, applications, and services (collectively referred to as "Services"). If you provide information while using our Services, you consent to its collection and handling as outlined in this Privacy Policy.

Please carefully review this Privacy Policy before using our website and Services. By accessing or using the website, you confirm that you have read, understood, and agreed to this Privacy Policy. If you disagree, you may not use our Services. If you act on behalf of another person, you represent that you are authorized to accept this Privacy Policy on their behalf.

 

What Information We Collect

(a) Information You Provide to Us
We collect different types of information depending on how you interact with our Services:

• Account Details: Name, email address, billing/shipping address, phone number, and login credentials.
• Order Information: Details required to process purchases, including payment information.
• Communication Data: Any information shared via customer service inquiries or feedback.
• Marketing Preferences: Preferences for receiving promotional information.

(b) Information Automatically Collected
When you visit our website, we automatically collect data such as:

• IP address, device ID, browser type, operating system, and referring/exiting URLs.
• Usage patterns, including pages visited and time spent on the site.
• Location data if allowed by your device settings.

(c) Information from Third-Party Websites
Our Services may link to third-party sites (e.g., social media platforms) where you may choose to share information with us. These sites operate under their privacy policies, and we are not responsible for their data practices. Please review their policies before interacting with them.

 

How We Use Your Information

We may use your personal information to:

• Process and manage your orders.
• Communicate updates regarding your purchases or our Services.
• Enhance our Services, including content and product recommendations.
• Send marketing messages in line with your preferences.
• Conduct research to improve user experience and develop new products.
• Ensure the security and integrity of our Services.
• Comply with legal requirements or enforce our Terms of Use.

 

Disclosure of Information

We may share your information under certain circumstances:

• Service Providers: Third-party providers assist us with payment processing, order fulfillment, website analytics, and other functions.
• Legal Compliance: To comply with laws, regulations, or legal requests.
• Business Transfers: In the case of a merger, sale, or other business transition, we may transfer your information to the relevant parties.

Your data will not be sold to third parties for their marketing purposes without your explicit consent.

 

Marketing and Communications

(a) Surveys: We may invite you to participate in surveys to improve our offerings.
(b) Testimonials: With your consent, we may display testimonials on our website.
(c) Referral Program: We may operate a referral program, asking for your friend’s contact information solely for referral purposes.
You can opt out of receiving marketing communications from us at any time by following the unsubscribe link or contacting us.

 

Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

• Cookies: Small data files stored on your device.
• Web Beacons: Tiny images used to monitor site usage.
• Embedded Scripts: Code to analyze usage and interactions.

You may adjust your browser settings to control cookies, though this may affect your experience on our website.

 

 

How We Protect Your Information

We implement commercially reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

 

Your Choices and Rights

You have the right to:

• Access and correct your information.
• Request deletion of certain personal information.
• Limit how your information is used for marketing purposes.

Contact us at pawzitiveshopify@gmail.com if you wish to exercise these rights.

 

Retention of Information

We retain your data as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

 

Children’s Privacy

Our Services are not intended for children under 13, and we do not knowingly collect information from them.

International Data Transfers

Our website operates in the United States, and information provided will be processed under U.S. law. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will post a notice on our website.